Return Policy

Return Policy:

Inspect goods upon receipt. We guarantee our products to be without defects or material damages. Damaged products will be taken back with prior approval only. To avoid any damages to your product(s) please do not wear lotions, perfumes or oils of any kind in which will cause stains to the breast form(s) &/or garment(s).

Breast Forms / Other Product Returns:

MastectomyBreastForms.com^® ensures all products to arrive without damages or defects. If you did purchase a breast form or various/other product from us and would like to return it for a refund or exchange, you may do so by calling 888-420-5274 and requesting an RA #. Not doing so and shipping the product back will result in a refusal by MastectomyBreastForms.com^®.  Please ensure the packaging, materials, etc to be in original condition, otherwise, this will result in no refund, however, an exchange might be possible.

Unfortunately, if you do not report any problems within 3 business days from receiving the shipment, for sanitary purposes, we can no longer accept your return/exchange.

Garment/Bras Returns:

The only time a damaged garment(s) will be returned is if the defect or damage was caused by MastectomyBreastForms.com^® or its employees. Please, report damages or defects within 3 days of receiving your product(s). Please remember to get a return ticket issued to you by a MastectomyBreastForms.com^® representative. If your garment was approved for return please label it on the return package, without your return ticket the product will be refused by MastectomyBreastForms.com^®. If for any reason MastectomyBreastForms.com^® is at fault with a damaged product and you would like a refund, you will be refunded 85% of the total cost. A 15% Restocking Fee will be applied. If you have paid thru our provider 2Checkout.com, a re-stocking fee will not be applied.
 Sorry, shipping charges are not refundable.

If you have any more questions or comments please do not hesitate to Contact Us.